Frequently Asked Questions

  • Getting started is simple. Tap the “Productivity Consultation” button to schedule an initial call. If we’re a good fit, we can set up your subscription and begin work right away.

  • We pair human-centered insight with clear communication and consistent, measurable results. It’s not just our services—it's our approach that distinguishes us. Every strategy, process, and decision is aligned with one priority: YOU.

  • Our Founder serves as your initial contact. Please email her at jcarlos@cornerstonemgmtgroup.org — she welcomes your message.

  • Our base rate is $25 per hour. For larger or more complex projects we offer flexible pricing tailored to the scope and deliverables. After an initial consultation, you’ll receive a clear, itemized quote—no hidden fees, just transparent pricing.

  • Working with us is built on trust, transparency, and open communication. We approach every task with honesty, efficiency, and the highest level of confidentiality, always keeping your goals, priorities, and success at the center of everything we do. Our mission is simple: to become a dependable extension of your team so you can move through your day with greater confidence, clarity, and peace of mind.

  • If administrative tasks are pulling you away from serving clients, growing your business, or spending time with your family, it's likely time to delegate. Our goal is to help you reclaim your time so you can focus on the work only you can do.

  • That's a common concern, and it's exactly why we begin with a structured onboarding process. We learn your preferences, processes, and priorities so that over time we become a seamless extension of your team.

  • Trust is the foundation of every client relationship. We handle all client information with the highest level of professionalism, maintain strict confidentiality, and use secure tools and best practices to protect your sensitive business information.

  • That's perfectly okay. Many clients begin by delegating a single responsibility—such as inbox management, calendar coordination, or travel plans—and expand as they experience the value of having dependable executive assistance.

  • The true value of executive support isn't only measured by tasks completed—it's measured by the time, focus, and peace of mind you gain. When you're free to concentrate on leadership, client relationships, and business growth instead of administrative details, the return extends far beyond your calendar.

  • We strive to build long-term partnerships, but we understand that business needs can change. If you're ever unhappy with our services, you're free to cancel at any time—no long-term contracts or cancellation fees.

    To avoid being charged for your next billing cycle, please submit your cancellation through your client portal at least one (1) week before your next scheduled billing date. This advance notice allows us to process your request and ensure your account is updated before your next payment is processed.